FAQs

Frequently Asked Questions

Threadpix Store is a global online retailer operating directly with hundreds of suppliers and manufacturers to bring you an unparalleled assortment of products in multiple segments at the most competitive prices online. We only work with reliable suppliers in the US. Product artwork is created by talented artists from all around the world. We are a kind clothing manufacturer which gives endless customization alternatives to Clothing Companies all around the globe. We provide customization on almost every kind of fabric, design, and pattern. We also aspire to bring customization to the masses and help everyone wear unique products that make people feel and look special.

What types of payment do you accept?

We accept major credit cards (Visa, Mastercard, American Express), PayPal, and other secure payment methods.

How much does shipping cost?

Shipping costs vary depending on the destination, weight of the package, and shipping method. You can view the shipping costs during the checkout process before making your purchase.

How long does shipping take?

Shipping times vary depending on the destination and shipping method selected. We work with a network of trusted logistics partners to ensure that orders are delivered quickly and efficiently. You can view estimated shipping times during the checkout process.

Do you ship internationally?

Yes, we ship to over 40 countries worldwide.

Can I track my order?

Yes, you will receive a tracking number for your order once it has been shipped. You can track your order by visiting the shipping carrier’s website and entering the tracking number.

Can I change or cancel my order?

Yes, you can change or cancel your order as long as it has not been shipped. Please contact our customer support team as soon as possible if you need to make changes to your order.

What if my order is lost or damaged during shipping?

We work with trusted logistics partners to ensure that orders are delivered quickly and efficiently. If your order is lost or damaged during shipping, please contact our customer support team, and we will work with you to resolve the issue.

How can I contact customer support?

You can contact our customer support team via email: support@threadpix.com